The insights if the usability tests were both confirming and eye-opening, however, one recurring piece of feedback stood out: users felt that the overuse of green in the early version made it harder to focus and diluted the sense of hierarchy. I revisited the visual system and refined it by introducing both bright and dark modes, each using green more strategically to guide attention rather than dominate it. This balance enhanced contrast, improved readability, and gave the experience a calmer, more professional tone.

Overall, the testing validated the experience as approachable and emotionally balanced. Smart Advisory successfully turned what users often described as “an intimidating process” into a guided, trustworthy journey that builds confidence step by step.